Our In-House Repair Department is open Monday-Thursday only.
No repairs can be accepted on any other days. Repairs will have to be collected the same day as dropped into our store.
All prices are minimum estimates, however often an additional repair is required to complete the requested job. For a more accurate quote, please drop your case in or send us an email with pictures attached to firstname.lastname@example.org
Repairs can be dropped into our store Monday to Thursday ONLY 10.30am - 4.30pm - this is inclusive of Airline claims.
In-store Repair Service:
• Adamson luggage has an in-store repair service for luggage, briefcases, duffle bags, etc.
• Quick turnaround.
• Parts can be ordered from manufacturers where available.
• Wide range of parts kept in store.
• We can repair and replace zip sliders. (We are unable to replace full zips.)
If you have a query about a repair please don’t hesitate to contact us - phone: (01) 677-4622.
Most popular brands like Samsonite, Rimowa and Delsey provide fittings for their luggage and bags. Here at Adamson Luggage we try to stock parts for these brands, or can order them in if available (usually takes 5-10 working days).
We also repair other brands of luggage, however some fittings such as wheels and trolley systems may not be available, and we cannot source generic fittings for these.
Know your Warranty:
Most Luggage Brands have warranties that cover manufacturer defects. Be sure to hold onto your warranty and keep with you when travelling. Typically the warranty is exclusive of airline damage, and doesn't apply to normal wear and tear, or damage through misuse of the bag.
There is an estimate service available on your damaged bag to customers seeking to claim from their travel insurance or claiming from airlines with whom we have no account. The charge for an estimate is €10.00.
The amount will be fully refunded if you purchase a replacement bag from Adamson Luggage, showing a copy of the estimate upon purchase.
***Please note: Estimates cannot be given without an examination of the damaged bag here in store, i.e. you are required to bring the damaged item into the shop for examination. We are unable to give estimates via photographs or email.
We are unable to issue estimate forms on any Pram/Buggies.